Get in Touch

Have a technical issue or a suggestion for a new tool? Our team is ready to help you optimize your workflow.

Email Our Experts

For technical support, API inquiries, or feedback:

support@novaxera.cloud

Response Time

Under 48 hours

Availability

Mon - Fri, 9am - 5pm

Why Contact Us?

  • ✔ Report a processing error
  • ✔ Request custom features
  • ✔ Privacy & Data inquiries

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Quick Support FAQ

Are my files safe after processing? ▼

Yes. Novaxera uses automated deletion protocols. All files are permanently removed from our servers within 1 hour of processing to ensure your total privacy.

Is there a file size limit? ▼

Currently, we support files up to 50MB for free users. If you have a larger file, contact us for specialized processing.